Cumberland Infirmary, part of North Cumbria Integrated Care NHS Foundation Trust, like many NHS hospitals, faces growing pressures from increasing patient numbers and limited resources.
To address these challenges, Cumberland Infirmary has partnered with Mitie and Navenio to improve its workflow efficiency across the hospital.
Navenio is a UK-based real-time location service for hospitals and health systems and Mitie is a UK-based facilities management company, and the collaboration with Cumberland Infirmary started in November 2022.
Cumberland Infirmary has reduced task response times by 58%, a 65% decrease in porter task times, and a 247% increase in daily cleaning tasks
Since the partnership began, Cumberland Infirmary has reduced task response times by 58%, a 65% decrease in porter task times, and a 247% increase in daily cleaning tasks.
These advancements have significantly improved the hospital's ability to manage patient flow, ultimately leading to better patient outcomes. Better patient flow also addresses backlog issues.
Navenio’s technology uses smartphone sensors to provide real-time location tracking, eliminating the need for manual task allocation and improving the efficiency of portering, cleaning, and patient transfers.
These advancements have significantly improved the hospital's ability to manage patient flow, ultimately leading to better patient outcomes. Better patient flow also addresses backlog issues
Chief Nursing Information Officer at North Cumbria Integrated Care NHS Foundation Trust, Elizabeth Klein, said: "The integration of Navenio into our existing systems has fundamentally improved how we manage tasks at Cumberland Infirmary. Thanks to the Smart Tasking feature, we’ve seen significant improvements in response times and operational efficiency, leading to better patient care."
"At Navenio, we are always aiming to change healthcare through innovation,” added Connie Moser, CEO at Navenio. We worked to transform how tasks are managed, ensuring the right staff are in the right place at the right time. By automating non-clinical workflows, we’re giving valuable time back to nurses and clinical staff, enabling them to focus more on bedside care. We’re proud of the impact this has had on both operational efficiency and patient outcomes, and we look forward to continuing our partnership to drive further improvements in healthcare delivery."
Managing Director of Healthcare at Mitie, said: "We’re proud to have worked closely with Navenio to bring this cutting-edge technology to Cumberland Infirmary. The technology is giving valuable time back to clinicians as during the first six months of the trial alone, we saved over 8,000 hours which could be refocused on patient care. The success of the trial shows how the combination of our exceptional people with innovation and technology can have a transformational impact on the NHS."