Will AI be the answer to rescuing health and social care from admin burnout?

Published: 19-Dec-2024

Dr Jonathan Shaw, former surgeon, emergency physician, and Clinical Director at System C, discusses how AI can help healthcare professionals with admin burnout

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Lord Darzi's independent review of the NHS paints a sobering picture of an overburdened system straining under the weight of escalating demands.

Darzi highlighted how the service is in a ‘critical condition’ with issues around efficiency and access to services. The report made numerous recommendations for improving the NHS which included driving productivity in hospitals through more capital investment and making more use of technology.

Darzi highlighted how the service is in a ‘critical condition’ with issues around efficiency and access to services

Similarly, the NHS England Long Term Workforce Plan, published last year, explicitly called for productivity gains in exchange for expanding staff numbers.

The issues currently faced

A recurring concern voiced by health and social care staff is

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