NHS England in its September update on the recovery of Synnovis following the cyber attack in June announced that almost all of Synnovis’ services for GPs and hospitals are now operating at full capacity.
Some manual processes remain while Synnovis restores the IT systems that provide the electronic link between laboratories and their service users.
Plans are underway to resume the important programme to transform pathology services for patients across south east London, which was paused in June immediately following the cyber attack.
Almost all of Synnovis’ services for GPs and hospitals are now operating at full capacity following the cyber attack in June
Synnovis CEO, Mark Dollar, said: “GPs based in Southwark, Lambeth, and Bromley successfully transferred back to Synnovis this week, giving all our GP users access to our full repertoire of medical diagnostic services once again. I am pleased to report that these final transfers went smoothly and that GP services in our new hub laboratory continue to operate efficiently and effectively.
“The majority of hospital services are now operating as they were before the cyber attack, although some of our processes are still being conducted manually while we rebuild digital interfaces. We continue to make good, steady progress in delivering our restoration plan and, once again, I would like to thank patients, clinicians, and other service users for their understanding, support, and patience throughout.”
Further, NHS England announced, in terms of the clinical impact data for the fifteenth week after the attack (9-15 September) showed that across the two most affected trusts, King’s College Hospital NHS Foundation Trust and Guy’s and St Thomas’ NHS Foundation Trust, six acute outpatient appointments and one elective procedure had to be postponed because of the attack.
0,146 acute outpatient appointments and 1,705 elective procedures have been postponed at King’s College Hospital NHS Foundation Trust and Guy’s and St Thomas’ NHS Foundation Trust
This means, so far, 10,146 acute outpatient appointments and 1,705 elective procedures have been postponed at King’s College Hospital NHS Foundation Trust and Guy’s and St Thomas’ NHS Foundation Trust.
NHS London Medical Director, Jane Fryer, said: “We are now seeing consistently low numbers of appointments and procedures being cancelled and postponed, which is a testament to the hard work of staff over the last few months – not only at the most affected trusts but across the NHS. Mutual aid arrangements have enabled us to maintain planned operations and transplants for our patients across south east London.
“Testing services have been returned to GPs across all south east London boroughs and we are working hard to fully restore blood transfusion services in the next few weeks.”
- Companies:
- Guys and St Thomas NHS Foundation Trust
- Kings College Hospital
- NHS England
- Synnovis
