Update: Synnovis confirms cyber crime group stole data in NHS Trusts cyber attack

Published: 27-Jun-2024

NHS England continues to work with Synnovis and the National Crime Agency to respond to the criminal ransomware attack on Synnovis systems that occurred on Modany 3 June

NHS England has issued an update following the ransomware cyber attack on Synnovis, which occurred on Monday 3 June.

Synnovis, the company that supplies lab services to major London hospitals, has now confirmed that data published by a cybercrime group had been stolen from some of its systems.

Synnovis are working at pace to carry out the further analysis required to understand the full scale and nature of the data released and patients impacted.

At present, Synnovis has confirmed that there is no evidence the cyber criminals have published a copy of the database (Laboratory Information Management System)

However, at present, Synnovis has confirmed that there is no evidence that the cyber criminals have published a copy of the database (Laboratory Information Management System) where patient test requests and results are stored, although its investigations are ongoing.

As more detail becomes available through Synnovis’ full investigation, the NHS will continue to provide updates and a helpline has been set up to support people impacted.

Local health systems will continue to work together to manage the impact on patients with additional resources put in to ensure urgent blood samples can still be processed, while laboratories are now able to see historic patient records.

Patients should continue to attend their appointments unless they have been told otherwise and should access urgent care as they usually would.

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