New solution to boost health and social care productivity

Published: 18-Jan-2018

Totalmobile and Servelec HSC launch industry-leading mobile solution to improve access to patient information

Totalmobile and Servelec HSC are jointly launching a new offering to deliver significantly-improved access to patient information for frontline health and care professionals.

The dynamic solution enables Servelec HSC’s electronic patient record and case management system, RiO, to integrate directly with Totalmobile’s mobile workforce enablement platform, which will provide significant tangible benefits to healthcare providers, patients, social care practitioners and their clients alike.

The launch of the solution follows the announcement last year that Totalmobile and Servelec HSC would be working together to develop comprehensive integration between their solutions.

The new offering will enable health and care teams to be effectively mobilised, leading to improvements in how key services are delivered. For example, care professionals will now have an improved contextual view of a patient’s health records, with the ability to update information at the point of care.

The mobile solution provides notable productivity gains, increasing capacity, reducing costs, enabling compliance and improving the quality of service provided. This will help health providers tackle some of the biggest challenges facing the NHS; such as the growing demand on services and the limited resources available to meet this demand.

Most importantly, the new way of working reduces pressures on health and care professionals, enabling them to spend more time with patients and to focus on delivering the best standard of care possible.

With mobile workforce management some of the potential outcomes include:

  • 30% increase in time spent with patients
  • Two additional patient visits per staff member per day
  • 60% reduction in data entry time
  • 63% increase in staff confidence to meet caseload

Jim Darragh, chief executive of Totalmobile, said: “We’ve seen firsthand the transformational impact that effective mobile working has on health services.

“The relationship between Servelec HSC and Totalmobile will continue to help drive these benefits in the health sector and enable health providers to maximise the capacity of their workforce, operate in a more-cost-effective manner and, most importantly, provide a high-quality service to their patients.”

Garry McCord, chief operating officer at Servelec HSC, added: “Launching our combined offering with Totalmobile offers customers the opportunity to provide their frontline staff with access to the tools required to deliver improved standards of care, outside of traditional care settings.”

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