BIRMINGHAM and Solihull Mental Health invests in VoIP

Published: 3-Aug-2011
Digital


BIRMINGHAM and Solihull Mental Health NHS Foundation Trust (BSMHFT) has decided to invest in VoIP (Voice over IP) hardware, believing it could save as much as £225,000 per year. Remote workers should benefit from the investment through the integration of business telephony with their smartphones. It will also allow the trust to broadcast emergency calls to target populations. James Longmore, director of ICT, estates and facilities at BSMHFT, said: "Cost is an important driver for the trust, but the long-term vision focuses on ensuring the trust benefits from improvements to our quality of service, team efficiency and the mobility of our workforce in a cost-effective manner."

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