Forth Valley Royal Hospital, part of NHS Forth Valley, has renewed its contract with Serco.
Serco is a UK-based international company that provides public services through government partnerships.
Following a comprehensive market test exercise conducted in partnership with Forth Health and NHS Forth Valley, Serco was awarded a contract to continue to provide Soft Facility Management (FM) services to Forth Valley Royal Hospital.
The FM services include cleaning, catering, and portering services at the hospital for the next seven years. The provision of Hard Services, including building maintenance, will continue through to 2042.
The FM services include cleaning, catering, and portering services at the hospital for the next seven years
Serco has been responsible for providing both Soft and Hard FM services at Forth Valley Royal Hospital since 2010.
Managing Director of Serco’s Health business, Petra Moss, said: "We are delighted to have been given the opportunity to continue to support patient care with the provision of soft services at Forth Valley Royal Hospital.
"We have provided these services along with Hard Services since 2010 and we are extremely proud of our team that performs a challenging and difficult role with great professionalism," Moss added.
Forth Valley Royal Hospital is the only acute hospital facility serving the local community across Forth Valley
"We believe that our approach and values make a real impact and bring about positive change for patients, supporting their recovery when they need it the most," Moss concluded.
Forth Valley Royal Hospital is the only acute hospital facility serving the local community across Forth Valley.
Serco’s primary purpose at Forth Valley Royal Hospital is to provide a clean, safe, and well-maintained environment for local patients, visitors, and staff.
