Ramsay Health Care goes live with MAXIMS EPR

Published: 2-Feb-2022

Private healthcare operator deploys electronic patient records across all 35 hospital sites


Ramsay Health Care UK and IMS MAXIMS have rolled out the MAXIMS Electronic Patient Record (EPR) across all 35 Ramsay hospital sites.

With the introduction of a single patient management system, Ramsay is now the first independent healthcare provider in the UK to implement a system of this scale across all of its hospitals.

Over 11,000 users of the system are now able to manage all aspects of the patient pathway, including patient admissions and discharge, referral management and triage, scheduling, and appointment correspondence, order communications, referral to treatment pathways, real-time bed management, and theatre management.

The implementation approach adopted by the two organisations ensured active stakeholder engagement, with particular focus on working with staff and consultants to ensure they were fully prepared and trained for the go-live.

And, by leveraging the skill of the multi-disciplinary teams, bringing experience from a wide variety of clinical, administration, and technical settings, the project team was able to ensure that the solution was implemented in the most-efficient and effective way.

This has been a monumental achievement for the UK team working alongside our colleagues in IMS MAXIMS and sets the bar for our digital health journey

The achievement marks an important milestone for both Ramsay and IMS MAXIMS, which have worked in partnership to successfully deliver the programme and will continue to collaborate to ensure its continued success and the delivery of future functionality.

The rollout forms part of Ramsay’s digital health strategy, which aims to build an integrated healthcare system to deliver advanced digital health services to its clinicians and patients.

The EPR now provides Ramsay with consistent outcome data which allows for benchmarking and continuous improvement.

Nick Costa, chief executive at Ramsay Health Care UK, said: “The introduction of MAXIMS EPR into the organisation has transformed the way in which operate and provide our services.

“Bringing all parts of the patient record into one place and providing a consistent approach to how we carry out processes means we are able to ensure we are constantly providing the highest quality of care to our patients.

“This has been a monumental achievement for the UK team working alongside our colleagues in IMS MAXIMS and sets the bar for our digital health journey.”

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