New platform to relieve hospitals of medical appointment pressure

Published: 21-Apr-2020

Telehealth provider, T-Pro, launches free solution to help healthcare organisations manage and execute cancelled appointments


T-Pro has launched a new solution to help relieve acute hospitals across the UK of pressure during the coronavirus outbreak.

Used by 20,000 clinicians, the company is a healthtech workflow platform that, up until now, has provided digital dictation, speech recognition technology and transcription services.

With a focus on virtual clinics, T-Pro’s new eClinic Manager will enable doctors to carry out patient appointments online via smartphones, tablets and desktop computers.

The new feature will be provided to hospitals free of charge, meaning thousands of medical appointments which were cancelled due to COVID-19 can now go ahead.

E-Clinic Manager leverages existing hospital integration systems to enable users to automatically turn what would be normal clinic appointments into virtual consultations.

The platform, which is fully compliant with data protection and protected health information restrictions, will see patients appointments confirmed by e-mail and SMS.

They will then receive a link, enabling them to access their consultation at the click of a button, with no downloading or installation required.

Commenting on the launch of eClinic Manager, co-founder and operations director at T-Pro, Mark Gilmartin, said: “Through eClinic Manager, medical staff can organise, undertake and document virtual clinics, assisting them in carrying out otherwise-cancelled consultations, helping to prevent a backlog.

“With no-one knowing how long coronavirus will last, and a surge in cases predicted; T-Pro’s new telehealth feature aims to help relieve acute hospitals of the pressures they are currently facing through virtual clinics that are easy to use and fully integrable for normal clinic appointments.”

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