August update on NHS cyberattack: Synnovis rebuilds core IT systems

Published: 26-Aug-2024

NHS England has announced that Synnovis has confirmed that they have successfully rebuilt its core IT systems

NHS England issued an update following the ransomware cyber attack on Synnovis, its pathology services provider, on Monday 3 June.

Synnovis has confirmed that they have successfully rebuilt its core IT systems. As a result, testing services for GP practices in Bexley, Lewisham and Greenwich returned to Synnovis on Thursday 15 August. 

This 'repatriation' has gone well so far, with services operating at pre-cyberattack levels and no significant issues reported.

So far, 1,696 elective procedures and 10,083 acute outpatient appointments have been postponed

Further, NHS England has released the latest data update on the clinical impact of the ransomware cyber attack against Synnovis.

The data for the eleventh week of the attack (12th – 18th August), shows that across the two most affected trusts, King’s College Hospital NHS Foundation Trust and Guy’s and St Thomas’ NHS Foundation Trust 29 acute outpatient appointments and three elective procedures had to be postponed because of the attack.

This means, so far, 1,696 elective procedures and 10,083 acute outpatient appointments have been postponed at King’s College Hospital NHS Foundation Trust and Guy’s and St Thomas’ NHS Foundation Trust since 3 June.

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