Reflecting on the start of the pandemic, the data we held was collected for a single purpose and could only really be used for that purpose.
We did not have the tools to extract data effectively, and the data was too often entered in a way that could not be searched. Typically, that was as free text entry.
Seeking to alter the way that we collect data can make it transferrable. And the journey that data makes is important and its mobility enables it to be more than a single point.
Learning lessons from COVID-19
COVID-19 forced us to design systems that didn’t exist.
And, while they were needed for the recording of care, they were designed with the knowledge that the data generated from the system would be needed to plan services.
Our EPR helped pull together many data points, including survival data, comorbidities, and length of stay – which ultimately helped improve the patient experience, and, more importantly, improve outcomes
Once we managed to develop the systems, and configure our EPR to help create a database of COVID-19 patients that could be used and updated in real time, we were able to streamline our processes.
This helped garner an accurate list of people at a time when this was unique.
We could identify all the positive tests, and then cross-check that with the clinical notes and confirm true cases, admissions, and outcomes.
The real-world importance of this information reinforced the real value that high-quality, mobilised data can provide.
Our EPR helped pull together many data points, including survival data, comorbidities, and length of stay – which ultimately helped improve the patient experience, and, more importantly, improve outcomes.
Monitoring the role of continuous positive airway pressure (CPAP) in the management of respiratory failure associated with COVID-19 is one example of how we used data to quickly identify and prove a potentially-viable treatment option for a specific cohort of patients, as explored in a BMJ Open study.
Although the healthcare industry may be lagging behind other industries such as banking or aviation, healthcare is starting to understand the value that technology can offer
We also learned how, globally, this therapy could have significance economically for healthcare provision in under-developed countries.
The journey of COVID-19 data, and its movement, is possible because of it being transferrable. It was collected because clinicians needed results and records. And it exists where they need it, but can travel. This data can be put together with co-morbidities and with treatments. Then we can compare all of those to outcomes.
When we do that, the power of data is unleashed.
No longer is data used to record a choice for an individual, but it becomes the story of the population and the evidence we need to make choices for all.
We now have the ability to determine the most-appropriate treatments and improve patients’ chances of recovery.
And it is this evolution of data that raises hope that we are moving in the right direction—especially in the context of the Data Saves Lives policy paper, which sets out ambitious plans to harness the potential of data in health and care across the country.
Although the healthcare industry may be lagging behind other industries such as banking or aviation, healthcare is starting to understand the value that technology can offer.
Data, that is mobilised and able to be reused, can help relieve the immense pressure on resources, while supporting the need to improve and streamline the patient journey. This is bolstered by a cultural shift that is taking place as more of the workforce appear to be receptive and open minded to embracing digital tools—and I sense this is also linked to recognising the benefits that meaningful and accurate data can provide.
Striving for patient empowerment
Information technology needs to be on a level playing field with physical hospital assets, as you cannot provide care to patients without either.
In the future, our health system will not function effectively without suitable IT systems embedded.
The patient journey has the potential to be so much more connected with the right IT systems sharing data that can be used for analytical purposes beyond the need for which it was first recorded.
But this also requires significant investment.
The paternalistic relationship between doctors and their patients is starting to shift in terms of who is in control of the data, but it has the potential to evolve further so that patients are truly empowered and at the centre of their care.
The EPR provides a treasure trove of data, but just collecting and storing it shouldn’t be the extent of ambitions for digitally-enabled healthcare
Paternalistic relationships are no longer accepted across many of areas in society, and now, because of this shift in data usage, it is no longer accepted in healthcare.
The EPR should be a data source, not a destination
WWL has been live with Altera Digital Health’s Sunrise EPR since 2016, with the data functionality being transformed in recent years.
Being the single provider for the area under one local authority with 350,000 patients, and an integration with the Greater Manchester Care Record, the trust is well positioned to operate smoothly in the Integrated Care System (ICS) context.
An agile way of working has enabled us to adapt to new standards, and really make the most of the data we are capturing.
The EPR provides a treasure trove of data, but just collecting and storing it shouldn’t be the extent of ambitions for digitally-enabled healthcare.
We must use the data for a greater good, and as a system we need to realise its true potential by sharing positive experiences, while always striving to improve and allowing all stakeholders to recognise the value of working collaboratively.
Ultimately, the data from the EPR could serve a larger system that is owned by the patient, and so the EPR would be the data source, rather than the data destination.