South Tees clinicians realise immediate impact from digital noting solution

By Jo Makosinski | Published: 28-May-2023

Miya Noting standardises data collection, reducing the risk of errors and improving the staff and patient experience

Nurses and doctors at South Tees Hospitals NHS Foundation Trust have reported substantial time savings and safer ways of working, just hours after the go-live of a new digital noting solution

The deployment of Miya Noting is an important part of the trust’s electronic patient record (EPR) programme, which is responding to urgent priorities faced by clinical teams through the Alcidion modular EPR, Miya Precision.

On the first day of using the Miya Noting component, healthcare professionals said they were amazed by the hours of time saved. 

One junior doctor said they had already saved an hour, while another clinician saved 30 minutes preparing for a ward round, and 30 minutes on the ward round itself, due to the removal of paper-based processes.

And nurses said they had more time to care for patients after finishing assessments quickly.

Setting a standard

Staff required just 15 minutes of training on the new system, which replaces manually-intensive paper documents with digital forms easily accessible online.

Busy teams no longer need to search for forms, and digital alternatives only display relevant questions.

Standardised data collection, enhanced auditability, reduced risk of errors, and legibility issues, and a more-sustainable means of collecting data, are among the benefits being realised.

South Tees Hospitals continues to provide strong evidence that an agile and modular approach to an EPR can be extremely effective

Initial deployment took place on the older person’s medicine ward at The James Cook University Hospital – a regional major trauma centre and tertiary hospital in Middlesbrough.

On the first day of use, 141 forms were completed digitally, with zero forms remaining on paper.

Following a positive reception, further testing will now take place in trauma orthopaedics, to ensure the system is configured to meet both medical and surgical needs, before a trustwide rollout.

Lindsay Garcia, interim deputy chief nurse and chief nursing information officer for South Tees Hospitals NHS Foundation Trust, said: “This is a day to be remembered on our digital journey. 

Working together

“The positive feedback has already been overwhelming, with staff excited about the potential of systems that talk to each other, and that make their lives easier as they work hard to deliver exceptional care for patients.

“This is about delivering technology that supports nurses and doctors to get it right for their patients.”

We are working in partnership with the trust to meet the actual needs of staff, not just the needs health tech vendors think exist

Miya Noting integrates with other components of the trust’s EPR, further reducing data administration.

Digital collection of data also allows important tasks to be populated on electronic journey boards in real-time, supporting more-timely completion of tasks and more-effective discharge.

Healthcare professionals have already benefitted from the patient flow, electronic observations and assessments, electronic prescribing, and medicines administration, and Smartpage messaging modules of Miya Precision.

Lynette Ousby, UK managing director for Alcidion, said: “South Tees Hospitals continues to provide strong evidence that an agile and modular approach to an EPR can be extremely effective.

“We are working in partnership with the trust to meet the actual needs of staff, not just the needs health tech vendors think exist.

“Our strategy has been simple: to listen and to deliver the right things in the right order and results emerging show this is working well and delivering impact.”

 

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