NHS trust saves nurses nearly 20,000 hours a year through ePMA solution

Nurses at North Tees and Hartlepool NHS Foundation Trust save thousands of hours on drug rounds and benefit from safer ways of working following go-live of the TrakCare electronic prescribing and medicines administration system

TrakCare electronic prescribing and medicines administration system is helping to improve services at North Tees and Hartlepool NHS Foundation Trust

North Tees and Hartlepool NHS Foundation Trust has saved more than 50 hours a day, and is experiencing safer ways of working, since becoming the first organisation in the UK to use InterSystems’ TrakCare electronic prescribing and medicines administration (ePMA) system.

The technology has replaced a previous paper-based approach to prescribing and administering medicines to patients – which has traditionally required nurses to spend time searching wards for patients’ medicine charts, deciphering and working from handwritten notes.

Since going live with ePMA in 2018, nurses have witnessed a substantial reduction in the average time taken to complete drug rounds – with medicines administration now completed for a patient in approximately one third of the time.

Under the previous paper-based system a nurse would take an average of nearly 10 minutes to administer drugs for each patient.

Before ePMA we had a completely-paper-based medicine chart process that led to handwriting challenges, and actually being able to get hold of the chart to view and record administration information was difficult

Through ePMA, this now takes an average of a little over three minutes.

Clare Ranson, clinical matron at the trust, said: “It has definitely reduced the amount of time nurses spend on medication rounds.

“The real-time record allows all those involved in care to see what’s happening – the nurses, doctors and pharmacists – not just the person holding the piece of paper.

“This is making rounds ‘leaner’ with less time spent chasing up paper records across wards, freeing up time for nurses to focus on what’s important – time with patients.”

Typically, four drug rounds are carried out for patients each day, with the busiest rounds being in the morning and at teatime.

And the average time saved is as much as 45 minutes for an individual nurse carrying out a single drug round.

Across the hospital, nurses are now saving on average a total of 53 hours per day on drug rounds, or 19,345 hours a year.

Significant gains have also been seen in areas like handover and reduced risk of prescription and medicine administration errors.

Mandy Skilcorn, a ward matron at the trust, said: “Nurses have taken to ePMA very, very quickly, and it is very safe for patients.

“Before ePMA we had a completely-paper-based medicine chart process that led to handwriting challenges, and actually being able to get hold of the chart to view and record administration information was difficult.

“Now, through ePMA, nurses can quickly see if anything has been missed, you can read the prescription, and you can see when drugs, like paracetamol for example, are needed, and when they were last given.

“Using ePMA feels a lot safer.”

Through ePMA, nurses can quickly see if anything has been missed, you can read the prescription, and you can see when drugs, like paracetamol for example, are needed, and when they were last given

Natalie Dixon, patient process facilitator, added: “Having medication information available electronically in TrakCare makes life easier.

“ePMA is a lot easier than looking for kardexes, which just takes up a lot more time than if it is on the computer.

“Now the information is there, you know what you are doing, and you just know what you need to give to patients and when.”

The deployment of ePMA is key part of a wider deployment of the TrakCare electronic patient record which will enable the trust to reach some of the most-advanced levels of digital maturity seen in hospitals anywhere in the world.

Dr Jay Vasani, a consultant physician and chief clinical information officer, said: “Patients want the person who is looking after them – the doctors, nurses and pharmacists – to have the information they need, when they need it.

“The main benefits of ePMA are that medications are visible whenever and wherever we need them.

“You can access vital prescribing information in seconds, which is essential in a crisis.”

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