Freeing data supports better patient care

Future Perfect partners with Benenden Hospital to provide interfaces to EPR system

Future Perfect (Healthcare) has provided the interfaces to the new EPR system at Benenden Hospital in Kent.

Benenden Hospital had been looking for a flexible new EPR system that fits its cultural and technical needs as a leading private hospital of charitable status within the South East of England.

In 2019 the hospital selected Compucare as its system and Future Perfect was engaged to facilitate a major part of the project involving the integration of data from departments throughout the hospital.

The project commenced in March 2020 and the system went fully live in March of this year.

Prior to this implementation, the consultant would have to jump between different systems in order to access the data they need to provide treatment.

The integration and liberation of the data from the previous supplier’s system has allowed clinicians to provide elevated, more-timely care with accurate, accessible data.

Jon Reed, chief digital officer at Future Perfect, said: “The interfacing work is a key part of this exciting project to create a more-agile, innovative system at Benenden Hospital.

“At Future Perfect we’re focused on making sure that data that isn’t beholden to a single vendor.

“And we’re delighted to see how successful this has been for Benenden Hospital, and look forward to continuing our work with the team there on future projects, helping patients to access the care they need and deserve.”

Mo Khan, consultant programme manager at Benenden Hospital, adds: “On this project, you wouldn’t know the project board was made of a variety of suppliers.

“There have been no competing priorities, with harmony created throughout the project.

“They all came together and shared best practice, with the team at Future Perfect taking the governance this project demands very seriously.”

Claire Harley, director of patient services at the hospital experienced the role of a patient during a ‘practice run’ of the new system, including improved text reminders, email functionality, a more-agile and progressive system, with the future capability of new features such as self check-in and online booking.

She said: “The new system enables us to be more timely in communications, and allows for paper-light options that are more environmentally conscious.

“We’ve had great feedback from the clinicians and staff using the system so far, too.”

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