Digital strategy will unlock opportunities for health service improvements

Published: 3-Aug-2022

Northern Ireland government unveils new strategy for adoption of digital solutions

The Department of Health in Northern Ireland has launched its new digital strategy to streamline information sharing and optimise data use to improve services and create better outcomes for patients.

The ambitious new strategy aims to design, develop, and deliver digital services over the next eight years, supporting patients and users to get the best care; better supporting staff through joined-up systems, and optimising the use of data to improve the safety, quality, and experience of care.

Health Minister, Robin Swann, said: “This new landmark strategy has the potential to change how the general public use health and social care services in Northern Ireland.

“We will use technology to unlock opportunities for improvements across the entire system and we will be able to provide more-personalised care, including full visibility of health data and care pathways, moving towards precision medicine to identify the best approaches and care pathways for everyone.

“People will be able to feel the real benefits of this strategy, including easier online communications, virtual assistance, and consultations, as well as the ability to view their personal health record.

We will use technology to unlock opportunities for improvements across the entire system and we will be able to provide more-personalised care, including full visibility of health data and care pathways, moving towards precision medicine to identify the best approaches and care pathways for everyone

“Throughout COVID we saw the importance of digital interventions in our overall response and we want to harness the increased digital uptake experienced during the pandemic to deliver excellent services more sustainably.”

He added: “While continued efforts have seen staffing numbers across the HSC increase, demand for services continues to outpace that expansion and this strategy illustrates the potential that exists for digital advances to play an important role in closing that gap.” /

Members of the public are now being asked to share their views on the strategy to help inform and shape how digital services are planned and implemented across health and social care organisations.

The Digital Vision and Strategy outlines a number of significant investments that are required to advance the digital health infrastructure and move the health and social care system closer to the required level of digital maturity. This includes the Encompass programme, the flagship digital investment, which will create a unified health and care record for Northern Ireland.

The programme also includes investments to improve diagnostic information management systems for both imaging and laboratories.

The department’s chief digital information officer, Dan West, explained the three-phased approach that will be undertaken for digital transformation, saying: “We must first focus on implementing a series of foundational technologies such as the Encompass programme.

Throughout COVID we saw the importance of digital interventions in our overall response and we want to harness the increased digital uptake experienced during the pandemic to deliver excellent services more sustainably

“Once they have been successfully embedded we will begin to turn our attention to making the best use of our tools and products to meet the emerging challenges in our health and social care system.

“This focus will help us to deliver tangible improvements in our use of digital services and find new ways to work with our partners to serve the people of Northern Ireland.

“And, as our digital transformation matures, we will begin to invest more resources into innovation so that we remain ready to participate in the development and application of next wave of digital capabilities.

“This innovation will maintain a continuous improvement approach that ensures we improve our digital health and care services over the long term.

“Together we will deliver the quality of digital services that the people of Northern Ireland have asked for and deserve.”

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