Yorkshire Care Equipment enhances falls assistance device

Published: 23-Jan-2020

Improvements to Raizer emergency lifting chair are based on customer feedback

Yorkshire Care Equipment has been supplying the Raizer emergency lifting chair to care homes, hospitals, emergency services, and private residences across Scotland and Northern England since 2016.

And, after selling more Raizers in 2019 than ever before, the healthcare aid specialist has now launched the Raizer II – an updated version of the innovative lifting device with new features to support both the user and carer after a fall.

These improvements are based on feedback from thousands of healthcare professionals around the world who have tried and tested the Raizer first-hand.

Steve Ellis, Yorkshire Care Equipment’s Raizer specialist, said: “We sold hundreds of Raizer lifting devices last year. It’s an incredibly-popular piece of kit and anyone that’s tried it is impressed by how quickly and easily you can get someone back on their feet after a fall.

“But, like with any product that offers a completely-new solution to a problem, eventually you start to spot ways it could be made even better.

“We work closely with our customers, asking for feedback and checking in how they get on with the chair over time, and a couple of suggestions kept coming up.

“Users wanted to be able to adjust the seatbelt and they didn’t want to have to colour-match parts for assembly.

“We were able to pass this feedback onto the manufacturer and other dealerships did the same. It’s this open conversation between us, end users and the manufacturer that has led to the Raizer II.

“I think it’s better than ever!”

Just like the original, the Raizer II only needs one person to operate it. And the new features and enhancements are designed to improve ease of use, speed, and safety for single-handed care.

Colour-coded back rest and leg pieces have been replaced with universal parts that fit onto either side of the seat unit. Sound indicators were also added so the operator can instantly tell when the device is correctly assembled.

In addition, the seat belt is no longer attached to the seat unit. It can be positioned at any point along the backrest to give the user support where they need it.

And, for extra torso stability, you can now add up to three seatbelts. After use, the seat belt can be fully removed for washing. This is ideal for hospital wards where infection control is a top priority.

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