Orion Health to deliver in-store clinical solution for Boots


Contract will see care co-ordination and portal technology used across 2,400 stores

Orion Health has signed a contract with retail pharmacy giant, Boots UK, to provide technology to enable community pharmacists across UK and Ireland to deliver enhanced in-store clinical services.

Boots plans to use the firm’s care co-ordination and portal technology across 2,400 stores to improve services which have previously been provided on paper or on a variety of IT systems. This will provide the information that pharmacies need as they strive to deliver the lower-cost, convenient community-based health service that underpins many of the changes happening to the NHS.

Retail pharmacy is a new market development for Orion Health, whose technology is used by over 70 organisations throughout the NHS in England, as well as in health and social care in Northern Ireland and many of Scotland’s health boards.

“The UK’s drive to integrated care needs the right partnerships and technology to be in place to deliver care that meets people’s needs from hospitals to the high street. Our work with high-profile brand such as Boots builds on our existing services and further demonstrates our commitment to being the platform for patient-centred care,” said UK and Ireland managing director, Colin Henderson.

The awarded contract follows a successful pilot programme between the two companies, conducted for a number of months and involving a small number of stores. This has paved the way for an anticipated rollout to all 2,400 current Boots stores across the UK and Ireland.

Orion Health chief executive, Ian McCrae, believes this represents an exciting development for Orion Health as well as the healthcare market in general.

He said: “We are excited to enable Boots with the technology to take a more-active role in the provision of clinical services in the community, reducing the pressure on already-stretched acute facilities.”

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Wayne Oxenham, executive vice president and managing director of Orion Health EMEA, added: “Working with a highly-respected and recognised brand such as Boots is a great endorsement for the fantastic work our team is doing in the UK. It is also exciting to be delivering our technology in what is a new market segment for Orion Health globally.”